Lancet Accounting Department

I sent the first email request to Call Centre on 16th July 2024, requesting correct billing information (Correct ICD Code) After weeks I received notification that the correct codes will be submitted to medical aid. I noted that medical aid rejected the chronic approved claims due to incorrect coding. Since I followed up continuously via email and no response. On 11-11-24, once again I received a statement from Lancet with incorrect coding. With the monthly blood tests the correct ICD code is quoted at the laboratory. I had enough. Anybody planning to make use of Lancet laboratory's services - be warned of the appalling accounting system.