Lancet

Poor service. Bills was paid by medical aid in full already, but Lancet keep on sending emails and msg requesting payment, proof of payment was sent on multiple occasions and multiple phone calls just to get another mail saying that a different account is outstanding. Seems like every week is a different query regarding payment and multiple phone calls and mails have to be sent to get it resolved!I do blood work and procedures on a monthly basis! And I need to keep on getting in touch with my medical aid to confirm if payments was made and on all occasions it was paid!Proof of payments needs to be sent to Lancet on regular basis cause they don’t have records of the payment. This is an extremely unpleasant and frustrating experience to get it resolved every time!