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Freddie G

1 reviews | Active since Jan 2020

18 Oct 2020, 15:22

Lancet

After weeks of emails no feedback from them yet. Time after time they call me for outstanding bill which has the incorrect practice number Every time I request the new invoice with correct practice number. They are just useless

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Replies (3)
Lancet
Lancet's reply19 Oct 2020, 09:42
Official
Good Day Freddie Thank you for bringing this to our attention. Could you please email all the details (account number, practice number, Your id and fullname) to *** so that we can escalate your complaint to the relevant department to resolve accordingly. Regards Lancet Laboratories.
FG
Freddie G's update19 Oct 2020, 13:05
Reviewer Update
Good Day Freddie Thank you for bringing this to our attention. Could you please email all the details (account number, practice number, Your id and fullname) to *********** so that we can escalate your complaint to the relevant department to resolve accordingly. Regards Lancet Laboratories. Thanks for the same reply you sent weeks ago and did nothing about this. After receiving your email I rep**** with all required information. I have better things to do with my time than sending emails over and over again. Call me and we can discuss this issue. ***
FG
Freddie G's update19 Oct 2020, 13:06
Reviewer Update
Good Day Freddie Thank you for bringing this to our attention. Could you please email all the details (account number, practice number, Your id and fullname) to *********** so that we can escalate your complaint to the relevant department to resolve accordingly. Regards Lancet Laboratories. I re**** weeks ago, just wake