Lancet

I receive a statement from Lancet Lab in February. The information is password protected with the ID or DOB of the patient. I informed Lancet in February that the statement could not be opened with any of our family ID’s, I mentioned that I will not make payment until I can read the statement. They now SCS collections have been sent after m, I spoke to Randall Myburgh *** about the problem. He also contacted Lancet. Lancet has still refused to assist with reviewing my complaint and continue to tell me that they have used the correct ID password How on God Green earth can they continue to insist that they know mine and my family ID and DOB better than myself the Father and husband of the said patients They keep hiding behind the POPI act, I want to make payment to them, but they will help to unlock this Document. THEY CONTINUE TO TELL ME THEY HAVE TEST THE PASSWORD I want Lancet to contact me to resolve this issue, and apologies for insisting that they don’t make mistake, and insisting that I am an Idiot