Lacking Customer Service

V***<br> My daughter was born in July 2014. Lancet first sent me a bill for her blood tests at the end of January 2015, 6 months later. I have tried since end of January 2015 to resolve the outstanding bill with lancet and Discovery Health to no avail. Firstly, Discovery indicated that due to being sent the Bill late (more than 4 months) they will not settle the claim and also Lancet reflected the incorrect patient details on the claim. Furthermore Discovery advised they had settled parts of the claim in July/August 2014 up to the maximum rate agreed between Discovery and Lancet and that neither Discovery or myself was liable for this outstanding bill from Lancet. I have spoken to many people at the Lancet call centre without anyone willing to reconcile my account. I am happy to settle the outstanding Bill but provided I know the figure I am paying is accurate given that Discovery have said I am not liable for it. Pls can someone at Lancet call me to try and resolve this matter asap. My reference number is V***.