1 reviews | Active since Nov 2016

16 Feb 2019, 00:11

LACK OF PROMISED SERVICE

I was happy with the app then from 30/11/2017, it was no longer updating my results, I have emailed them approximately 20 times and phoned 6 times and still to todsy 15-02-2019, my results chave not been updated. I am on Warfarin and have to get my INR results and still ive got no where.

Why bother having a mobile up if it diesnt give you your results

0
Replies (1)
Lancet
Lancet's reply18 Feb 2019, 07:54
Official
Good Day Mrs. Williams,

Please may I ask you log out and log back in, I have linked all that needed to be linked. I hope this will sort out your error.

Regards
Lancet Team.