BP
Bram P

1 reviews | Active since Jan 2012

10 Feb 2016, 22:06

Lack of knowledge of staff of certain test

10/02/2016.<br> <br> Good day,<br> I needed to hand in a post-vasectomy test three months after a vasectomy.<br> The staff in Lancet depot at Linmed in Benoni referred me to another hospital and told me that I needed to make an appointment. <br> This did not make sense to me and I called Ampath laboratory who told me that no appointment is needed and just a specimen bottle needs to be submitted.<br> <br> Did the staff gave me incorrect information?<br> Why must a person go for a comprehensive test elsewhere for a sample where the cells are dead after this procedure.<br> <br> I had to pay Ampath cash as my medical aid only pays Lancet laboratories.

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Replies (1)
Lancet
Lancet's reply11 Feb 2016, 08:17
Official
Hello brampaaijmans,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR