JG
John G

1 reviews | Active since Oct 2009

01 Aug 2017, 11:33

Keep sending me statements and demanding payments for tests I didn't do

<p>In May 2017, a someone sharing the same last name as myself had some bloodwork done with Lancet.</p> <p>Somehow they used my medical aid number (they clearly didn't check the patient's medical aid details).</p> <p>Since then I've been receiving sms's, calls, and emails regarding this payment.</p> <p> </p> <p>Every time I patiently explain everything to them to which they respond that they can see it on there system, yet they continue trying to get money out of me.</p> <p>I've even had my medical aid call them to resolve the issue.</p> <p>Still no joy.</p> <p>I'm more than happy to go to court with them over this issue. Maybe a court ruling against them will make them understand.</p> <p>Their accounts dept is worse than hopeless.</p> <p> </p>

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Replies (1)
Lancet
Lancet's reply02 Aug 2017, 13:28
Official

Thank you for bringing this to our attention. Please allow us to investigate and a Manager will be in contact shortly.

Regards,

SR