CA
Chloe A
1 reviews | Active since Mar 2019
26 Mar 2019, 11:07
Inefficient and pestering
Terrible customer service, only efficient when it comes to payments. I have been harassed by text messages and phone calls that were sent to my next of kin and not me. I did not even ask for this as I was unconscious. Upon asking for the results, they said they couldn't supply me with any results. The hospital has no recollection of these results either.
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Lancet's replyOfficial
26 Mar 2019, 11:38Dear Chloe
We apologise for this incident. Kindly note that we have logged an internal task for this and the reference number is ***.
In the meantime, kindly provide us with an account reference number or your ID number .
We apologise for this incident. Kindly note that we have logged an internal task for this and the reference number is ***.
In the meantime, kindly provide us with an account reference number or your ID number .
Best regards,
Lancet's reply26 Mar 2019, 11:38
Official
Dear Chloe
We apologise for this incident. Kindly note that we have logged an internal task for this and the reference number is ***.
In the meantime, kindly provide us with an account reference number or your ID number .
We apologise for this incident. Kindly note that we have logged an internal task for this and the reference number is ***.
In the meantime, kindly provide us with an account reference number or your ID number .
Best regards,