incorrect payment

<p>unfortunately i made an incorrect payment into lancets bank account.I have sent them mails, supp**** them with corresponding documentation to prove that the paymnent was made, I have contacted them since 27/01/2017 and spoken to various call centre agents,they are giving me the runaround informing me they cant finfd the payments,the money is in a supsnede account,and per mail informed me the matter will be sorted withing 5-7 working days.</p> <p> </p> <p>i am fedup and out of R600</p>