AJ
Amy J
1 reviews | Active since Dec 2012
08 Jun 2016, 07:26
INCORRECT ICD10 CODES and NO RESPONSE FROM LANCET
<p>Lancet laboratories submitted a claim to my medical aid. Medical aid did not pay, as the ICD10 code was not correct. Name that appears on statement is addressed to a CD Jonker, instead of A. After numberous emails, I have not had the correct invoice sent to me with the CORRECT ICD10 code OR the name changed properly... Please email me as I teach all day.</p>
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Replies (1)Lancet's replyOfficial
08 Jun 2016, 08:15We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.
Regards,
SR
Lancet's reply08 Jun 2016, 08:15
Official
We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.
Regards,
SR
