AJ
Amy J

1 reviews | Active since Dec 2012

08 Jun 2016, 07:26

INCORRECT ICD10 CODES and NO RESPONSE FROM LANCET

<p>Lancet laboratories submitted a claim to my medical aid. Medical aid did not pay, as the ICD10 code was not correct. Name that appears on statement is addressed to a CD Jonker, instead of A. After numberous emails, I have not had the correct invoice sent to me with the CORRECT ICD10 code OR the name changed properly... Please email me as I teach all day.</p>

0
Replies (1)
Lancet
Lancet's reply08 Jun 2016, 08:15
Official

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.

Regards,

SR