INCORRECT CLAIM SEND TO THE MEDICAL AID

Pathetic Service.!!!!!! I have 100% Cover in Hospital for blood works, but Lancet had the patient up as the main member. After weeks trying to sort that out, You are starting to threaten me with lawyers!! And that for the amount of R 270!! Rather get your staff trained!!!! ITCBA is assisting Lancet Laboratories in the collection of an outstanding balance of R270.54 on your account reference M184*****. Please make payment to Acc name Lancet Laboratories, Nedbank Limited, 198765, Acc no *** or contact ***