Incorrect Billing date

Refer to my complaint regarding the incorrect billing date. After sending an Email directly to the Accounts Manager and Michelle (amongst others) I had a response within an hour with the corrected statement ( which they had forwarded to my Medical Aid) emailed to me as well as a phone call from michelle apologising for the error. Today I received a phone call and email from Michelle to state that the Medical aid would now be settling the account in full. I wish that there were more people with her attitude and willingness to go the extra mile. Thank you Hello Peter for your assistance. In this matter.