*********** staff

Due to a slight financial problem, I have made an agreement to pay R200.00 a month. This I have been doing every month without fail. However I keep getting phone calls nearly every week asking me when I will be making a payment. When I inform the call center agent of the agreement they acknowledge that they can see it. So why then do you continue to harrass me, it is not like I am not paying my account. Maybe your staff have got nothing better to do, then maybe you can trim your staff compliment and only call on those people who are not paying their accounts.