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Thinto M

1 reviews | Active since Apr 2013

11 Sept 2020, 10:23

*********** "SERVICE PROVIDERS"

Lancet, help me understand how you can be sending my account to the lawyers(Bayhack Landau Collections) for collection but yet you escalated the matter with urgency and no feedback has been presented to me??? Don't you withhold an account until both parties are satisfied with whatever feedback is given. I'm so disgusted by the way they handle matters in the accounts department. How can you be escalating a matter but yet sending it to your lawyers for collection without returning back to me with feedback.

HIGHLY DISGUSTED AND DISAPPOINTED IN YOU GUYS!!!!! NEVER EVER WILL I AGREE TO USE YOUR SERVICES. I am not surprised that my friend left the company, she would complain that YOU ARE HORRIBLE people to work for as you are insensitive to your "African" employees but give better treatment to your "European" employees.

0
Replies (2)
Lancet
Lancet's reply11 Sept 2020, 10:47
Official
Good day. Thank you for bringing this to our attention. Please provide us with your account reference number or ID number and we will escalate this matter.
TM
Thinto M's update11 Sept 2020, 11:10
Reviewer Update
I have already done that even though you requested for my information 5days after I sent my complain which was on the 8th September 2020 and you said the same thing of escalating the matter with urgency but yet no feedback was provided. I will send it again for the second time, patient's ID no: *** (but I doubt you will really look into it as you have shown incompetency and lack of interest to fix this matter from day one).

I wish myself luck on this matter.