1 reviews | Active since May 2016

02 Dec 2020, 11:50

INCOMPETENCE - NO STAFF

MY 83 YEAR OLD MOTHER AND WERE KEPT WAITING AT FLORA LABORATORY AT THE EYE CLINIC WITH ONE STAFF NURSE AND A STUDENT NURSE ON DUTY FOR 2 HOURS!!! THIS IS TOTALLY UNACCEPTABLE - COVID & BLOOD TESTS. WE ALSO DISCOVERED THAT AMPATH CHARGE R704 AS OPPOSED TO LANCET R850!! **************** AS WELL WHILE WE ARE SUBJECTED TO THIS PATHETIC STATE OF THIS COUNTRY. HOW CAN YOU POSSIBLY OPERATE PROPERLY OR CONDUCT BUSINESS WITH 2 MEMBERS OF STAFF. IT IS UNTHINKABLE MADNESS

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Replies (1)
Lancet
Lancet's reply02 Dec 2020, 15:30
Official
Good Day Lestie Thank you for bringing this to our attention. Please email your mothers details , id number and fullname to *** so that we can trace the details of the Nurse that assisted you and escalate your complaint to the management team at Flora Lab. Regards Lancet Laboratories.