IMPOSSIBLE TO SETTLE ACCOUNTS DUE TO RIDICULOUSLY BAD SERVICE!!!

This company makes it IMPOSSIBLE to sort out their accounts!!! When you email / phone them, they make you feel like you are trying to ***** from them, when enforcing the POPI ACT nonsense on you in an extreme way. How can they expect your autistic son to sort out his own medical accounts, by refusing to accept emails with regards to account queries???