MM
Mbali M

1 reviews | Active since Apr 2017

12 Jan 2021, 13:47

I want my refund

I did a test in June 2020 which I did not get results for. I requested for a refund in October 2020 and the response was there is a technical issue with Hellopeter and I should provide an email address. I haven't gotten any response till now

0
Replies (6)
Lancet
Lancet's reply14 Jan 2021, 15:49
Official
Good day. Thank you for bringing this to our attention. We have escalated this matter. Your reference number is: ***
MM
Mbali M's update15 Jan 2021, 12:50
Reviewer Update
I can't see the reference number here. Please stop playing games
Lancet
Lancet's reply18 Jan 2021, 07:21
Official
Good day. Your reference number is: 2 4 6 7 1 6 7
MM
Mbali M's update18 Jan 2021, 07:54
Reviewer Update
When will anyone get back to me. I can't keep waiting for months. This complaint was first logged in 2020
Lancet
Lancet's reply22 Feb 2021, 12:57
Official
Good day. We have tried to call you and we were unsuccessful. Your refund is in process. Kindly confirm receipt. 
Lancet
Lancet's reply22 Feb 2021, 12:57
Official
Good day. We have tried to call you and we were unsuccessful. Your refund is in process. Kindly confirm receipt.