Horrible service

Your staff at the Lancet branch at Intercare wilgeheuwel are either *********** or they are understaffed. The rate at which people are being helped and tested is so slow. Your other branches that I have been at process people much faster. Sick people are being forced to stand in a queue of about 20 people outside in the cold weather whilst waiting for your staff to wake up and help people. This whilst they are laughing and joking inside and waisting time instead of just doing their jobs and helping people. This is terrible service and you should be ashamed.