1 reviews | Active since Nov 2012
Harassment Calls | Spam after arrangement is made for end of June 2017
<p>Had my blood done a few weeks ago and medical aid didnt pay, didnt know about this until I got a sms from Lancet demanding payment. <br />I already made arrangements on the 6th of June 2017 with Lancet that I will pay at the end on June 2017 and settle this account - I have the email from the resolutions consultant at the call center confirming that it is NOTED on the system that I will only pay at month end. </p> <p>Since then, everyday without fail, I get spammed with calls from the ********** atleast on average three times a day, possibly more.</p> <p>Legally by law, you not suppose to harass a person who has admitted to the debt and made payment arrangements - should they not pay the amount or contacted you, you are not entitled to harass anyone.</p> <p>I suggest that you check your emails for that email that I sent on the 6 June 2017 at 06h20am and stop harassing me.</p>
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
Dear Candice
We apologise for your experience.
Kindly provide us with our Accounts reference number so we can investigate and correct accordingly.
Kind regards
GM
Dear Candice
We apologise for your experience.
Kindly provide us with our Accounts reference number so we can investigate and correct accordingly.
Kind regards
GM
Hi
No response received from our email
Hi
No response received from our email
