Got charged after Lancet said Medical aid would cover.

My doctor referred me for blood tests in April, I went to Lancet at garden city hospital for them to assist me with the tests. There were some tests that were scratched out because my doctor said he wasn't sure if the medical aid would cover it. When I got to reception, i did the required tests, then I asked them if the other tests would be covered or not, if it is then I will do it, if it is not covered I will not do the blood tests. The guy checked and said yes it is covered, so I said great, do I need to draw more blood, he said no, they can use the sample already taken. A few weeks later, I got a bill from my medical aid stating the tests were not covered. I have been going back and forth with Lancet since May, if it was not covered I would have A) not done the tests or B) paid in cash....I would have not done the tests because I did not have the funds. After months of harassment from the call center, I paid the bill, but I am not happy about this, Lancet should not run blood tests if the client says they cannot afford it, i asked them to leave it if it is not covered, but they only reversed one test eventually. This is not acceptable, clients should not be deceived.