TR
TIM R
1 reviews | Active since Jul 2020
31 Dec 2024, 13:02
Ever hopeful of resolution
I suffered a heart attack and while in hospital had extensive blood tests conducted. One account alone was for R17,500. My medical aid deducted an amount of R346 as the tariff charged was for an incorrect amount and they advised Lancet of this. I also sent 5 different emails to Lancet explaining why I would not pay this amount but haven't even had the courtesy of receiving a response. What I do get on a weekly basis are threats from different collection agencies that so distress me that I fear I may suffer another heart attack! If anybody reads this at Lancet please have some compassion and credit my account.
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Replies (1)Lancet's replyOfficial
08 Jan 2025, 16:17 Good day Tim,
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the distress you’ve been experiencing following your heart attack and the issues with your medical billing.
Please be assured that we have escalated this matter to our Accounts Department for further investigation.
Kind Regards,
Lancet Laboratories
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the distress you’ve been experiencing following your heart attack and the issues with your medical billing.
Please be assured that we have escalated this matter to our Accounts Department for further investigation.
Kind Regards,
Lancet Laboratories
Lancet's reply08 Jan 2025, 16:17
Official
Good day Tim,
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the distress you’ve been experiencing following your heart attack and the issues with your medical billing.
Please be assured that we have escalated this matter to our Accounts Department for further investigation.
Kind Regards,
Lancet Laboratories
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the distress you’ve been experiencing following your heart attack and the issues with your medical billing.
Please be assured that we have escalated this matter to our Accounts Department for further investigation.
Kind Regards,
Lancet Laboratories
