Don't Expect a Response

<p>After 18 months Lancet sent me an account with a credit of R381.50, Ref V ********** .</p> <p>I contacted their creditrefund EMail regarding this matter, and received an automated reply: -</p> <p>Thank you for your email.</p> <p>Remember “ This is an auto response so please do not reply "</p> <p>We are in the process of attending to the refund.</p> <p>Should we need any further details, one of our consultants will contact you.</p> <p>Nothing happened, so after a week I re-sent the EMail.</p> <p>Again, apart from an automated reply, nothing happened.</p> <p>I sent the EMail again. Same response, and again, nothing.</p> <p>I EMailed ********** and received an automated response that they will respond in three working days.</p> <p>No, they won't. They will ignore all attempts at corresponence.</p> <p>So what have I learned from the experience? If I need a Path Lab I will go to Ampath.</p>