Dissatisfied inefficient service.

This is the third time I am writing a review about Lancet. It will be the last as I have decided not to use them again. There services are very poor.

I did a blood test early this morning, the results have been released to my Doctor. The Lancet app is disfunctional. I called five times and requested for my blood tests to be forwarded to me via email since this morning. Each time I call them I get the same response they following protocol and the email was sent to me. I received nothing up until now.

I called the Lancet Manager at Victoria hospital. She was arrogant and unhelpful to me. I advised her I am going to vent my dissatisfaction on hello peter. Her comment was you must do it. As a patient of theirs I need to treated with some compassion. They don't seem to have it.