DB
Daisy B

1 reviews | Active since May 2015

26 May 2015, 22:31

Disgusting communicstion on Billing system

Kindly be advised I wish to bring this to your attention as I am most disgusted and embarrassed to raise this Issue.<br> <br> I have never received any statements nor any rejection from my medical aid that they were not paying this bill, no notification Just an SMS two days ago stating I have a default against my name for R184.90. Please forward me any proof that was sent as I don't know for this bill is and for what date were the services.<br> <br> However just to bring to your notice my husband had an operation in colon and my hospital bill for Donald Gordon exceeded R1.6million. He was in hospital for 6 weeks in ICU My bill to Lancet must be over R100000 which was paid to the and now I receive this meagre bill for R184.90.. Going forward I my husband will be admitted for 2 other operations and I will be informing Donald Gordon Not to be using your laboratory services.<br> <br> If this is not immediately attended to I will expose this to the media and expose their billing system is pathetic. How can I be handed to collectins with paying more than a R100000and never receiving notification for outstanding accounts<br> <br> I await an urgent reply.<br> <br> Regards<br> C. Bedasie<br> <br>

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Replies (1)
Lancet
Lancet's reply28 May 2015, 10:39
Official
Hello daisybedasie1234,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR