NS
Nelisha S

1 reviews | Active since Oct 2021

10 Oct 2021, 23:53

Digusted by their customer Service

Pathetic customer service....Paid cash for a covid test for hubby and myself. Requested an invoice or statement so a claim could be processed on my medical aid for a refund. Received a statement with incorrect codes. This was rejected by medical aid. Three calls, 3 emails thereafter requesting an amended statement since 15th Sept 21. Nothing to date. Absolutely disgusted with your customer services. Ref y***4

0
Replies (1)
Lancet
Lancet's reply11 Oct 2021, 08:02
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 2 8 2 3 4 .  Regards, Lancet Laboratories.