did not know about outstanding
<p>My wife had blood test 1 and a half years ago. My medical aid did not pay and we did not know about it. Now 1 and a half years later we get a sms telling us Lancet could not get hold of us and we are given over to the attorneys! All our tel numbers did nit change, out email address still the same but they can't get hold of us?! Somebody did not do their job! Now I must pay attorney costs as well, for something I did not know about!!!</p>
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
Dear Mr
We sincerely apologise for the manner in which we have handled your accounts. The accounts were submitted to your medical scheme for payment but were rejected as your Benefits for 2015 were depleted.
We have made many attempts to contact you on the details that were provided to no avail. Hence the accounts were handed over to our external collections agency in order to trace your details. Regrettably, this was only resolved in June.
We confirm that no listing has taken place neither was your credit worth compromised.
We confirm receipt of your payment and thank you.
Warm regards
GM
Dear Mr
We sincerely apologise for the manner in which we have handled your accounts. The accounts were submitted to your medical scheme for payment but were rejected as your Benefits for 2015 were depleted.
We have made many attempts to contact you on the details that were provided to no avail. Hence the accounts were handed over to our external collections agency in order to trace your details. Regrettably, this was only resolved in June.
We confirm that no listing has taken place neither was your credit worth compromised.
We confirm receipt of your payment and thank you.
Warm regards
GM