Dear Lancet , I have...

Dear Lancet , I have been having, so medical conserns , and as such , was referred to you , for some blood work Monday, I received am SMS , from you , Stating, that the entire account, is my responsibility, and I have to pay it , in 14 days As a Senior ICU and Psychiatric Case Manager, working with aaccounts that run into millions , this immediately did not sound right , as the condition, is an PMB He , the man I spoke 2 , told me , there's no ICD10 , on the test form , so it is Private, I offered hom the codes , and he said , we don't take codes from the patients, Fair , I understand that , but I then put it to him , you can see the medical aid details, and all was needed , as per him , was a ICD10 code , I then asked him , what did the doctor say , and he rep****, we don't phone Doctors Now this is a massive oversight, and no care attitude, and I have to escalate this matter , as his information, clearly showed, ********* behavior If this is , how your billing staff handle accounts, basically, just sending accounts, with any short payment, Strait to the members , no intrest , no Credit control done , and I bet you ,this is standard Operating procedure I'm going to speak to the doctor's , as thier patients need to be protected against these kind of ********* behavior Very alarmed