BM
Bonita M

1 reviews | Active since Jan 2021

09 Mar 2022, 07:58

Credit refund

Good day I have no response from lancet since the 3rd of March, no calls, no emails, no message. How long does it take to send the telephone records that I requested and how much longer does it take to refund me, it's already a month that I am waiting on them.

0
Replies (3)
Lancet
Lancet's reply09 Mar 2022, 12:34
Official
Good day, in order for us to assist you more efficiently, kindly supply us with either a reference number , patient name and surname , ID number. Regards, Lancet Laboratories. 
BM
Bonita M's update09 Mar 2022, 12:39
Reviewer Update
Good day
You have my contact number, so why are you not calling me. You quick to call when there's a payment to be made, but you can't call me when you have to refund me.
My name and contact number is on the reviews that's if you even capable of seeing it.
My name is Bonita, contact number again is ***
Lancet
Lancet's reply09 Mar 2022, 15:04
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 5 9 6 9 7. Regards, Lancet Laboratories.