Complaint

I write this as a very unhappy client, I have been advised that my account was handed over to sustainable Collections and that I have two accounts with them as far as I’m aware after giving birth I followed up with companies including Lancet and I was advised that my bills had been settled by my medical aid Bank med ,

I called lancet spoke to Nkosinathi Miya on the 2:14 01-02-2018 and had a conference call with my medical aid Bennie and both parties confirmed that I don’t owe anything , I have been getting calls from the collection company you handed my account to and I will be reporting both parties as I have been harassed daily by their unprofessional consultants that have no kind clue of what they are doing nor do they have any form of telephone etiquettes , they leak all form of respect for your production as Lancet , I have never been so disrespected , with the way they do their collections its would be surprising if any of the client paid

I require feedback on this matter within 3 business days or I will be taking it future to the ombudsman I spoke to Neo Leroba that claims that they are the team leader, Mbali and Nhlanhla Twala all rude and have no respect whats so ever , I also spoke to the manager Gorge Jobert that promised to give me feedback tomorrow 24/08/2018,