CP
Candice P

1 reviews | Active since Sept 2012

26 Apr 2024, 11:38

Can't send me a paid up invoice

I was trying not to have to write a review but I have no other choice. I have emailed multiple times to request a paid up invoice from August 2023. You guys are very quick to email me outstanding invoices but can't send me a paid up invoice!

I don't know if the person responding to this emails can ready English or is even competent in their jobs but I NEED THE PAID UP STATMENT FROM AUGUST 2023 FOR AN AMOUNT OF R3228.70. Reference number Q***9

Please do not send me the invoice that is outstanding from January, I am sorting this out with my medical aid.

0
Replies (5)
Lancet
Lancet's reply30 Apr 2024, 11:48
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is 2 6 8 4 7 0 8 . Regards, Lancet Laboratories.  
CP
Candice P's update30 Apr 2024, 12:01
Reviewer Update
Well I received an invoice, can you guess which one??

THE ONE THAT IS STILL OUTSTANDING THAT I DID NOT REQUEST.

IT IS MY LEGAL RIGHT TO RECEIVE THE RELEVANT PAID UP INVOICE THAT I HAVE REQUESTED!
CP
Candice P's update06 May 2024, 18:34
Reviewer Update
Still have not received this invoice?? When can I expect this invoice???
Lancet
Lancet's reply07 May 2024, 10:32
Official
Good day, please be advised we have escalated your task number.
CP
Candice P's update04 Jun 2024, 23:05
Reviewer Update
Hello, I am still waiting for my requested statement. It is now over a month since requesting this??? Send me my ****ing statement!