AH
Alexia H
1 reviews | Active since Aug 2022
10 Sept 2024, 08:17
Can't get results
Great service from Wilgeheuwel staff but I cannot access results due to issues with the app. Call waiting times ridiculous to get told that I must drive to a lab to get results as they cannot email them due to POPIA even though I am registered for the broken app. We pay thousands for these tests and then don't get results?
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Lancet's replyOfficial
10 Sept 2024, 15:24Good Day Alexia
Thank you for bringing this to our attention. We have escalated your complaint to the Client Services Team to investigate and address - ***.
Regards
Lancet Laboratories
Thank you for bringing this to our attention. We have escalated your complaint to the Client Services Team to investigate and address - ***.
Regards
Lancet Laboratories
Best regards,
Lancet's reply10 Sept 2024, 15:24
Official
Good Day Alexia
Thank you for bringing this to our attention. We have escalated your complaint to the Client Services Team to investigate and address - ***.
Regards
Lancet Laboratories
Thank you for bringing this to our attention. We have escalated your complaint to the Client Services Team to investigate and address - ***.
Regards
Lancet Laboratories
Best regards,