Can NOT send an invoice

I have requested invoices from Lancet as they did NOT issue me with one when I paid .<br> <br> Lancet issues you with an statement and NOT an invoice when paying. These invoices relate to the last financial year.<br> <br> When requesting it, this is the response<br> Dear Afzal Mahomed,<br> <br> <br> <br> Thank you for your email.<br> <br> <br> <br> Kindly be advised that the accounts are archived and we are therefore unable to send an invoice for the accounts.<br> <br> <br> <br> If you have any further queries or questions, please feel free to call Lancet's Contact Centre on the number provided below. <br> <br> <br> <br> Kind Regards<br> <br> Adrian Kruger<br> <br> Resolutions Case Administrator<br> <br> <br> <br> <br> <br> <br>