Bunch of ******

My unemployed partner UNKNOWINGLY went for tests by our house doctor. (He though it was the standard in-house blood pressure etc. tests. Anyway, the receptionist quoted him R666, but when the bill came, it was almost TRIPLE that amount.

We contacted the dr and the receptionist admitted to making a mistake when completing the forms and said she would rectify it with Lancet. After a few days, she said they were unhelpful and I contacted Lancet almost IMMEDIATELY to have this rectified. I have been dealing with them since June, trying to negotiate a settlement amount and amazingly, they still handed him over??????? The biggest problem I have is that I don't know who sits behind their computers as they use generic signatures. I am extremely disappointed as, although I am not obligated to pay this, I wanted to assist my partner but Lancet was unwilling to compromise.

I am utterly disgusted with their service.