Bloemfontein Lancet Account Dept

Accounts department is terrible they can't pickup a phone to let you know there is an outstanding account they just believe you get your mails and then they hand you over for R200 really??? phone your customer and fi d out if they are even getting their account or maybe there is a allocation problem on your side where payment was allocated to the wrong account. But no one bothers to come back to you or to phone you