TM
Tyrone M
1 reviews | Active since Feb 2015
26 Feb 2026, 10:34
Bills not paid by medical aid
. You contacted 6 months later. Then they call you. They have the correct email. Then they send you 5 of the same emails all at once. Do they get paid per email that supposed to come monthly?
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Replies (3)
Lancet's replyOfficial
26 Feb 2026, 16:26Good Day Tyrone
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** .
Regards,
Lancet Laboratories.
Lancet's reply26 Feb 2026, 16:26
Official
Good Day Tyrone
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is *** .
Regards,
Lancet Laboratories.
TM
Tyrone M's updateReviewer Update
02 Mar 2026, 13:16Melanie from Lancet has resolved the situation and interest or collection fees were not deducted.
TM
Tyrone M's update02 Mar 2026, 13:16
Reviewer Update
Melanie from Lancet has resolved the situation and interest or collection fees were not deducted.
Lancet's replyOfficial
03 Mar 2026, 08:54Good Day
Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence.
Regards,
Lancet Laboratories.
Lancet's reply03 Mar 2026, 08:54
Official
Good Day
Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence.
Regards,
Lancet Laboratories.