JC
Julian C

1 reviews | Active since Mar 2009

15 Dec 2025, 09:38

BILL FOR TESTS NOT REQUESTED !!!

worst service ever, they are charging me for a test which the doctor never requested when my daughter was in hospital, my medical aid rejected the claim based on this. you phone their call center and deal with the most unprofessional, rude people. I will now be handing this over to the medical ombudsman , as this is ***** ! reference number M***2

0
Replies (1)
Lancet
Lancet's reply19 Dec 2025, 09:49
Official
Good Day Julian We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is  *** .  Regards, Lancet Laboratories. 

Best regards,