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seutloadi N
1 reviews | Active since Sept 2025
22 Sept 2025, 15:29
bad service from lancet lab
they handed my account without me knowing then i paid it in full as i went in the lab to make a payment then a month after a receive a call to make a payment of the same amounts joo the service i got from the customer service it is horrible they don't have customer service they don't have value us as their client if i get hospitalized i don't want to be serviced by lancet lab ever again i am righting this as i am in tears. i didn't even got ana answer they just handed my acc without correspondence
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Replies (3)
Lancet's replyOfficial
22 Sept 2025, 16:08Good Day SEUTLOADI We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is *** .
Regards, Lancet Laboratories.
Regards, Lancet Laboratories.
Lancet's reply22 Sept 2025, 16:08
Official
Good Day SEUTLOADI We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is *** .
Regards, Lancet Laboratories.
Regards, Lancet Laboratories.
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seutloadi N's updateReviewer Update
25 Sept 2025, 15:15i was assisted by Melanie she handled this matter promptly she was professional and i was treated like a client not just a number she is a wonderful person. my matter was resolved.
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seutloadi N's update25 Sept 2025, 15:15
Reviewer Update
i was assisted by Melanie she handled this matter promptly she was professional and i was treated like a client not just a number she is a wonderful person. my matter was resolved.
Lancet's replyOfficial
26 Sept 2025, 15:22Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence.
Lancet's reply26 Sept 2025, 15:22
Official
Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence.