Bad service.
I had to have a rapid COVID test the day before hospital. I was told I could wait for the results when i enquired the week before. I had the test the day before at 9am but found out I could not wait for the result. They said it takes about 4 hours and they would SMS me when ready and I could collect the document. This never happened and later in the day I sent a e-mail to '***' to which i never received a reply. So I went to the hospital the next day without any result. Bell Street branch. They should not have been paid by my medical aid.
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Lancet's replyOfficial
16 Aug 2022, 08:54Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 8 7 3 2 7 . Regards, Lancet Laboratories.
Lancet's reply16 Aug 2022, 08:54
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 8 7 3 2 7 . Regards, Lancet Laboratories.