BAD SERVICE

Lancet told me earlier this year i have payments outstanding, which i told them i will pay off monthly, as I have been and am doing. Since then the balance just seems to be getting bigger. And they have all kinds of excuses. They gave my name to ITC BA. ITC BA and lancet are phoning me uncountable time everyday (its MAD), after i phoned them a few times, sent emails etc etc. My payments don't reflect on their system. Yet i have all the proof. They threaten me with legal action, yet i am paying it monthly as per agreement. They ignore all i have to say. The lady at accounts also promised me to take my name off at ITC since its their fault. She didnt. LANCET Morningside clinic, also mixed up my papsmear results in their lab with someone else's, they charge me for that and I now have to go again to my gynaecologist for a papsmear, it will cost thousands. So LANCET are you carrying the costs since you messed up again? GET YOUR ACT TOGETHER AND STOP THREATENING ME.