DC
Debra C

1 reviews | Active since Jun 2013

12 Dec 2025, 17:35

Bad accounts service

Good day

As per my email sent last week we will not be paying this account or any others because you are submitting it using the incorrect ICD code. The code that should be used is i80. 2. If this code is used the medical aid will cover it. Please do not bully my mother for payments that are not due and are unpaid due to incompetence on your part.

If you insist on bullying my mom i will contact Dr van deventer and the *medical council* to report this as i have phoned twice and i was told this would be corrected. I then emailed and had no reply from you. This is the final time i am wasting my precious time in sorting this out.

Kind Regards Debbie Celliers

0
Replies (2)
Lancet
Lancet's reply15 Dec 2025, 09:03
Official
Good Day Debra

Please note that we have rep**** to you on facebook to provide us with the account reference no or the patients details so that we can investigate further - ***.

Regards
Lancet Laboratories
DC
Debra C's update15 Dec 2025, 12:24
Reviewer Update
I want to thqnk you so mich Melanie. You have restored my trust in Lancet. Lancet really could do with having many more just like you. Thank you for resolving and educating me on this query. It is much appreciated