FV
Fatima V

1 reviews | Active since Nov 2016

19 Aug 2025, 12:13

Answer and Communicate

- I have emailed Lancet 3 times for an outstanding amount owing and I haven’t received any feedback, and their call Centre and Accounts Centre will not answer the phone - how will I pay for an amount that they haven’t confirmed

0
Replies (3)
Lancet
Lancet's reply20 Aug 2025, 13:44
Official
Good Day  We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is ***  Regards, Lancet Laboratories.

Best regards,

FV
Fatima V's update21 Aug 2025, 12:38
Reviewer Update
I still haven’t received any feedback I need to make payment and you account’s dept doesn’t answer the phone !
Lancet
Lancet's reply22 Aug 2025, 15:28
Official
Good day, Kindly note that we have escalated your query and you shall receive feedback.

Best regards,