MP
Marlize P

1 reviews | Active since Mar 2009

26 Jul 2025, 09:20

Annoyed!!!!

I wish there was an option for a NO star! Since November 2024 I had to do various tests. Every single time there are a short payment, I get the sms giving me 7 days to pay but they irritate you dialy!!!! I had various complaints with managers via phone calls - nothing!!! I am not running away with your 100.00!!!!!! Give me the change to pay within 7 days!! No freaking need to sms, call me and then my husband 1000 times!!!!!! Worst freaking service and provider ever!!!!!!!

0
Replies (3)
Lancet
Lancet's reply28 Jul 2025, 11:46
Official
Good Day Marlize We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is  ***.  Regards, Lancet Laboratories. 
MP
Marlize P's update28 Jul 2025, 14:10
Reviewer Update
Its not the fist sorry and not the last! I have lodged complains various times with various managers and it keeps on happening! I will keep making this public until this stops
Lancet
Lancet's reply29 Jul 2025, 11:06
Official
Good Day Marlize We’re sorry for the inconvenience caused, the relevant department will investigate and address.