MB
Mikaela B
1 reviews | Active since Aug 2022
05 Aug 2022, 15:13
Accounts maladministration
After numerous emails and telephoic correspondence. Lancet has now sold my "debt" to an attorney. I have supp**** the point of sale proof a number of times for the last 06 months. After speaking to various call centre agents that assured me it was resolved, I have been handed over to these attorneys. Lancet is by far the worst managed company I have had to deal with! Further legal action seems the only viable way to communicate with them...
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Replies (3)
Lancet's replyOfficial
11 Aug 2022, 11:15Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 8 6 6 0 6 . Regards, Lancet Laboratories.
Lancet's reply11 Aug 2022, 11:15
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 8 6 6 0 6 . Regards, Lancet Laboratories.
Lancet's replyOfficial
15 Aug 2022, 18:47Dear David
Thank you for bringing this to our attention. Please note we have escalated the matter to the accounts management to investigate further and address.
Kind Regards
Lancet Laboratories.
Thank you for bringing this to our attention. Please note we have escalated the matter to the accounts management to investigate further and address.
Kind Regards
Lancet Laboratories.
Lancet's reply15 Aug 2022, 18:47
Official
Dear David
Thank you for bringing this to our attention. Please note we have escalated the matter to the accounts management to investigate further and address.
Kind Regards
Lancet Laboratories.
Thank you for bringing this to our attention. Please note we have escalated the matter to the accounts management to investigate further and address.
Kind Regards
Lancet Laboratories.
MB
Mikaela B's updateReviewer Update
16 Aug 2022, 11:47Good day,
Firstly my name is Mikaela and not David... can I please get written confirmation that my details regarding my account mismanagement is correct?
Also, I have received an email (on the 11th of August) requesting my proof of payment, which I have provided again, I have not yet received any response back regarding this?
Thank you
Firstly my name is Mikaela and not David... can I please get written confirmation that my details regarding my account mismanagement is correct?
Also, I have received an email (on the 11th of August) requesting my proof of payment, which I have provided again, I have not yet received any response back regarding this?
Thank you
MB
Mikaela B's update16 Aug 2022, 11:47
Reviewer Update
Good day,
Firstly my name is Mikaela and not David... can I please get written confirmation that my details regarding my account mismanagement is correct?
Also, I have received an email (on the 11th of August) requesting my proof of payment, which I have provided again, I have not yet received any response back regarding this?
Thank you
Firstly my name is Mikaela and not David... can I please get written confirmation that my details regarding my account mismanagement is correct?
Also, I have received an email (on the 11th of August) requesting my proof of payment, which I have provided again, I have not yet received any response back regarding this?
Thank you