Accounts Handling

For the past 2 times that I have had tests from Lancet, my medical aid has short paid. Lancet's answer to this is to send an SMS. That means that I have to contact Lancet to get the account details. The last time I did this, I never received any response on the account details.<br> <br> Now I never agreed that Lancet could transact business with me via SMS. This is unacceptable. It looks like the whole accounts department has been outsourced to an SMS program. <br> <br> So I am not going to follow up on this. I am not going to follow up with Lancet to get this account paid. If they want me to pay, they need to contact me and give me the details. I don't have a problem paying, but I do have a problem having to do Lancet's job for them. <br> <br>