vP
vee P

1 reviews | Active since Feb 2014

08 Mar 2025, 11:05

Accounts dept too busy to help me

This is my 2nd complaint..to date this has not been rectified...

0
Replies (5)
Lancet
Lancet's reply10 Mar 2025, 15:41
Official
Good Day Vee

Kindly note that our accounts department has advised you that your account has been resubmitted to your medical aid ***.

Regards
Lancet Laboratories
vP
vee P's update10 Mar 2025, 16:04
Reviewer Update
This is a blatant lie. Why gave you not included the reference number. I just called Discovery and they have not received any resubmitted account. Can you please get competent people in your office .it's not fair for patients to be treated this way.you have no compassion.its a disgrace and a shame . please copy me on your resubmitted claim *** ..I will do your work for you...I will follow up from my hospital bed. Disgusting
Lancet
Lancet's reply10 Mar 2025, 16:43
Official
We understand that you are unwell. We will follow up on our side and try to resolve.

Regards
Lancet Laboratories
vP
vee P's update10 Mar 2025, 16:48
Reviewer Update
Keep me posted
Lancet
Lancet's reply10 Mar 2025, 16:50
Official
We will do. 

Regards
Lancet Laboratories