MH
Michiel H

1 reviews | Active since May 2013

26 Mar 2020, 10:34

Accounting

I will never support lancet ever again the account department is pathetic. I had a call from Khayelihle Pelembe on the 19 March and had a angry conversation with him from my side he requested a POP had a rude conversation with him from my side and send him POP From: T M Surveys Polka Sent: 19 March 2020 02:49 PM To: 'Khayelihle Pelembe' <***> Subject: RE: Proof of payment F***1 Importance: High. I had a call this morning from Lucienne Miles I explained the situation to him I a civil way. I couple of minutes later I had a call from Khayelihle Pelembe accusing me that I never send him the POP he was very rude with me.I do not appreciate him doing that as i also run a company and the client is always "KING" I agree that my ref no was incorrectly on my POP .The accounts dept at Lancet are *********** we had the same "problem" last year with my wife account at Lancet after her operation it is not acceptable.In future we will make use of Ampath & Partners Inc or one of the others

0
Replies (3)
Lancet
Lancet's reply26 Mar 2020, 13:09
Official
Good Day Michiel 
Thank you for your feedback , I will escallate your query to the accounts department. Kindly provide me with the account number/pt details in question. Regards Lancet Laboratories. 
MH
Michiel H's update26 Mar 2020, 13:17
Reviewer Update
F***1
Lancet
Lancet's reply26 Mar 2020, 13:30
Official
I am unable to view the account number, Could you please email *** with the full account number and the details of the patient.
Regards Lancet Laboratories