1 reviews | Active since Jul 2014
Account was send to ex husband
I went for a pregnancy test and when I was supposed to be phoned for the results my ex husband was phoned by the nurse. Also the account statement was mailed to him. I clearly indicated on the form filled in that the details that was supposed to be used was my phone number and address. I also paid cash so no account would be sent.<br> <br> According to me this was supposed to be confidential and the details on the form filled in to do the blood test was supposed to be used and not old and previous details. <br> <br> I have phoned to make sure of the details, the details was incorrect and I did change them. I emailed to find out how this could have happened but nothing. I'm being ignored. <br> <br> Also after I phoned to change the details and requested the statement the email was sent to the correct email address but addressed to my ex husband. <br> <br> Do you think this is funny Lancet? You breached patient confidentiality.
We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR
We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR
