LN
Linda N
1 reviews | Active since Jul 2011
30 May 2016, 14:34
ACCOUNT PROBLEMS
<p>I HAVE NOW PHONED YOU 3 TIMES AND SMS'D YOU 4 TIMES.</p> <p>ALL I AM ASKING FOR IS FOR YOU TO PLEASE EMAIL ME MY ACCOUNT AS YOU KEEP SENDING ME AN SMS TELLING ME THERE IS AN OUTSTANDING BALANCE.</p> <p>I WILL NOT PAY AN ACCOUNT OVER AN SMS.</p> <p>WHY ARE YOU HAVING SUCH A PROBLEM EMAILING ME THE ACCOUNT ?????</p>
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Replies (2)
Lancet's replyOfficial
31 May 2016, 06:28We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.
Regards,
SR
Best regards,
Lancet's reply31 May 2016, 06:28
Official
We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.
Regards,
SR
Best regards,
Lancet's replyOfficial
20 Jun 2016, 11:06We apologise for the delay in sending you your Statement. In your telephone call to us on 30 May, we advised that we are having a chanllenge with our Statements. This was duly done on 03 June.
We thank you for your payment.
Kind regards
GM
Best regards,
Lancet's reply20 Jun 2016, 11:06
Official
We apologise for the delay in sending you your Statement. In your telephone call to us on 30 May, we advised that we are having a chanllenge with our Statements. This was duly done on 03 June.
We thank you for your payment.
Kind regards
GM
Best regards,