TS
Thea S

1 reviews | Active since Jul 2011

01 Apr 2015, 16:06

Account not mine but getting threats ict listing

On the 23rd of February 2015 I received a call from ICT in Cape Town, notifying me of my \outstanding"account with Lancet and me being blacklisted. I was told that I signed for responsibility for an account for a Mrs. Havenga at the hospital in George last year May. I told the person on the line that I am not responsible for Mrs. Havenga nor do I know this person in question. She told me to sort it out with Lancet. I contacted Lancet immediately on the number supp**** by ICT and was told by the account department that it is a mistake as my number is not listed on their database. They will delete my number as the account is definately not for me. Again I received a phone call from ICT and I told them they are making a mistake and must contact Lancet. Again I received a call from ICT demanding that I pay the R1500 outstanding. I contacted Lancet again"

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Replies (1)
Lancet
Lancet's reply08 Apr 2015, 08:30
Official
Hello watngemors,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR